Service Sector Qualifications and Learnerships. This list of qualifications at the Services SETA spans a wide range of industries.
Services SETA NQF Qualifications: Service Sector Qualifications and Learnerships
Check out this list of currently registered learnerships. There is a pipeline of new qualifications being developed so there’s a lot of stuff to keep up to date with!
Lists of new occupation certificates and levels:
- NQF. Level 1 and 2 for those with little or no high school and limited if any work experience
- NQF Level 3 qualifications for those with some high school and little or no work experience.
- Awesome NQF Level 4 qualifications for Matriculants or experienced workers.
- List of NQF Level 5 Qualifications for Managers
- NQF Level 6 Qualifications for Professionals
We are adding more updates so follow #KeepClimbing for the latest.
Becoming SSETA Accredited
If you wish to become accredited for services qualifications you will do so with the QCTO and the SSETA.
Follow this link to view an infographic explaining the SSETA accreditation process.
Becoming a Learner on an SSETA Qualification
Are you a potential learner who wants to complete one of these qualifications? Follow these steps:
- Copy the qualification name, drop it into the Google search bar and do a search. The search results will give you the websites of training organisations offering the qualification. You can also search for providers listed on SAQA by adding ‘SAQA’ to the qualification name and then doing a search.
- The SAQA qualification should be the first link that pops up. Click on the SAQA qualification.
- When it opens, scroll down to the bottom of the qualification till you see ‘LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION’ and ‘PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES’
- There should be tables listing accredited service providers. Contact them and ask about learnership or skills program opportunities.
- If you need to understand what NQF level you’re on, take a look at this infographic explaining National Qualification Framework (NQF) levels.
Service Sector Qualifications and Learnerships
Table: Services SETA Qualifications and Skills Programmes
| Learning Subfield | Qual / Prog ID | Qualification Title / Learning Programme Title | NQF Level | Min Credits | Skills prog |
| Adult Learning | 73252 | General Education and Training Certificate: Adult Basic Education and Training: Small, Medium and Micro Enterprises | NQF Level 01 | 120 | 71751 |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 79626 | Further Education and Training Certificate: Commercial Property and Facilities Management | NQF Level 04 | 150 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 48889 | Further Education and Training Certificate: Hiring Operations | NQF Level 04 | 129 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 59097 | Further Education and Training Certificate: Real Estate | NQF Level 04 | 150 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 57937 | General Education and Training Certificate: Hygiene and Cleaning | NQF Level 01 | 120 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 71609 | National Certificate: Generic Management: Real Estate | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 48887 | National Certificate: Hiring Services and Support | NQF Level 03 | 123 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 80786 | National Certificate: Home-Care Practices | NQF Level 02 | 145 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 20175 | National Certificate: Hygiene and Cleaning Supervision | NQF Level 03 | 120 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 20188 | National Certificate: Real Estate | Level TBA: Pre-2009 was L5 | 135 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 24453 | National Certificate: Real Estate | Level TBA: Pre-2009 was L6 | 142 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 36233 | National Certificate: Specialist Hygiene and Cleaning Services | NQF Level 02 | 120 | |
| Cleaning, Domestic, Hiring, Property and Rescue Services | 48888 | National Diploma: Hiring Operations Management | NQF Level 05 | 250 | |
| Consumer Services | 48664 | Further Education and Training Certificate: Mail Supervision | NQF Level 04 | 144 | |
| Consumer Services | 48666 | Further Education and Training Certificate: Postal Frontline Service | NQF Level 04 | 148 | |
| Consumer Services | 48663 | National Certificate: Mail Handling | NQF Level 03 | 131 | |
| Consumer Services | 48662 | National Certificate: Postal Frontline Service Management | Level TBA: Pre-2009 was L5 | 130 | |
| Finance Economics and Accounting | 61755 | General Education and Training Certificate: Business Practice | NQF Level 01 | 121 | |
| Finance Economics and Accounting | 50224 | National Certificate: Governance and Administration | Level TBA: Pre-2009 was L6 | 120 | 67696 |
| Generic Management | 49176 | Further Education and Training Certificate: Business Systems Operations: End User (ERP) | NQF Level 04 | 122 | |
| Generic Management | 74630 | Further Education and Training Certificate: Generic Management: General Management | NQF Level 04 | 150 | 57712 |
| Generic Management | 80746 | Further Education and Training Certificate: Generic Management: Salon Management | NQF Level 04 | 150 | 57712 |
| Generic Management | 66249 | Further Education and Training Certificate: New Venture Creation | NQF Level 04 | 149 | |
| Generic Management | 48883 | Further Education and Training Certificate: Small Business Advising (Information Support) | NQF Level 04 | 120 | |
| Generic Management | 79886 | National Certificate: Business Advising | NQF Level 05 | 146 | |
| Generic Management | 48967 | National Certificate: Business Advising Operations | Level TBA: Pre-2009 was L6 | 138 | |
| Generic Management | 60273 | National Certificate: Generic Management: Customer Management | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Generic Management | 80426 | National Certificate: Generic Management: Franchising | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Generic Management | 60269 | National Certificate: Generic Management: General Management | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Generic Management | 80747 | National Certificate: Generic Management: Salon Management | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Generic Management | 74512 | National Certificate: Generic Management: Strategic Management | Level TBA: Pre-2009 was L5 | 162 | 59201 |
| Generic Management | 23654 | National Certificate: Management | NQF Level 03 | 120 | 83946 |
| Generic Management | 24493 | National Certificate: Management | Level TBA: Pre-2009 was L5 | 120 | 61594 |
| Generic Management | 49648 | National Certificate: New Venture Creation (SMME) | NQF Level 02 | 138 | |
| Generic Management | 49075 | National Certificate: Organisational Transformation and Change Management | Level TBA: Pre-2009 was L5 | 127 | |
| Generic Management | 66189 | National Certificate: Quality Management Systems | Level TBA: Pre-2009 was L5 | 120 | |
| Generic Management | 49419 | National Diploma: Business Consulting Practice | NQF Level 05 | 257 | |
| Generic Management | 49076 | National Diploma: Organisational Transformation and Change Management | NQF Level 05 | 251 | |
| Human Resources | 58063 | Further Education and Training Certificate: Labour Recruitment Services | NQF Level 04 | 152 | |
| Human Resources | 48874 | National Certificate: Business Consulting Practice (Enterprise Resource Planning) | Level TBA: Pre-2009 was L5 | 137 | |
| Human Resources | 74570 | National Certificate: Labour Relations Practice | Level TBA: Pre-2009 was L6 | 120 | |
| Human Resources | 48641 | National Certificate: Labour Relations Practice | Level TBA: Pre-2009 was L5 | 121 | 93993 |
| Human Resources | 49784 | National Diploma: Labour Relations Practice: Dispute Resolution | NQF Level 05 | 241 | 93994 |
| Marketing | 49276 | Further Education and Training Certificate (FETC): Trade Exhibitions | NQF Level 04 | 138 | |
| Marketing | 80546 | Further Education and Training Certificate: Auctioneering Support Services | NQF Level 04 | 150 | |
| Marketing | 71489 | Further Education and Training Certificate: Contact Centre Operations | NQF Level 04 | 132 | 93996 |
| Marketing | 48854 | Further Education and Training Certificate: Fundraising | NQF Level 04 | 141 | |
| Marketing | 67514 | Further Education and Training Certificate: Marketing | NQF Level 04 | 139 | 67464 |
| Marketing | 59276 | Further Education and Training Certificate: Marketing | NQF Level 04 | 139 | 67464 |
| Marketing | 80547 | National Certificate: Auctioneering Practices | NQF Level 05 | 125 | |
| Marketing | 80566 | National Certificate: Contact Centre and Business Process Outsourcing Support | NQF Level 03 | 124 | 93997 |
| Marketing | 67516 | National Certificate: Contact Centre Support | NQF Level 02 | 128 | 71490 |
| Marketing | 73269 | National Certificate: Contact Centre Support | NQF Level 02 | 128 | 71490 |
| Marketing | 49447 | National Certificate: Trade Exhibition Support | NQF Level 03 | 132 | |
| Marketing | 21792 | National Diploma: Contact Centre Management | NQF Level 05 | 241 | |
| Marketing | 20908 | National Diploma: Customer Management | NQF Level 05 | 243 | |
| Marketing | 22875 | National Diploma: Customer Management | NQF Level 07 | 276 | |
| Marketing | 22873 | National Diploma: Marketing Communications | NQF Level 07 | 276 | |
| Marketing | 20904 | National Diploma: Marketing Communications | NQF Level 05 | 247 | |
| Marketing | 22872 | National Diploma: Marketing Management | NQF Level 07 | 276 | |
| Marketing | 20900 | National Diploma: Marketing Management | Level N/A: Pre-2009 was L5 | 243 | 61593 |
| Marketing | 22874 | National Diploma: Marketing Research | NQF Level 07 | 276 | |
| Marketing | 20896 | National Diploma: Marketing Research | NQF Level 05 | 243 | |
| Office Administration | 49129 | Further Education and Training Certificate (FETC): Management and Administration | NQF Level 04 | 140 | |
| Office Administration | 58344 | Further Education and Training Certificate: Administration Management | NQF Level 04 | 150 | 57712 |
| Office Administration | 35928 | Further Education and Training Certificate: Business Administration Services | NQF Level 04 | 140 | 61595 |
| Office Administration | 66169 | Further Education and Training Certificate: Payroll Administration Services | NQF Level 04 | 161 | 93995 |
| Office Administration | 59909 | Further Education and Training Certificate: Secretarial Studies | NQF Level 04 | 140 | 61595 |
| Office Administration | 23655 | National Certificate: Business Administration Services | NQF Level 03 | 120 | 67465 |
| Office Administration | 23833 | National Certificate: Business Administration Services | NQF Level 02 | 130 | |
| Office Administration | 67515 | National Certificate: Business Administration Services | NQF Level 03 | 120 | 67465 |
| Office Administration | 50223 | National Certificate: Governance and Administration | Level TBA: Pre-2009 was L7 | 120 | |
| Office Administration | 50222 | National Certificate: Governance and Administration | Level TBA: Pre-2009 was L5 | 130 | |
| Office Administration | 49126 | National Certificate: Management and Administration | Level N/A: Pre-2009 was L5 | 129 | 84226 |
| Office Administration | 67229 | National Diploma: Payroll Administration Services | NQF Level 05 | 240 | |
| People/Human Centred Development | 83394 | National Certificate: Community Development: Project Management | NQF Level 05 | 147 | 80946 |
| Personal Care | 16686 | Certificate: Beauty Care and Modelling | Level TBA: Pre-2009 was L4 | 120 | |
| Personal Care | 16688 | Certificate: Beauty Salon Manager | Level TBA: Pre-2009 was L4 | 120 | |
| Personal Care | 66369 | Certificate: Beauty Therapy | Level TBA: Pre-2009 was L5 | 120 | |
| Personal Care | 65109 | Certificate: Beauty Therapy | NQF Level 03 | 133 | 65111 |
| Personal Care | 65857 | Certificate: Body Treatments | Level TBA: Pre-2009 was L5 | 120 | |
| Personal Care | 64689 | Certificate: Hairdressing | NQF Level 02 | 130 | 65750 |
| Personal Care | 22921 | Certificate: Hairdressing | NQF Level 03 | 120 | 65749 |
| Personal Care | 65112 | Diploma: Beauty Therapy | Level N/A: Pre-2009 was L5 | 266 | 58310 |
| Personal Care | 80646 | Further Education and Training Certificate: Beauty and Nail Technology | NQF Level 04 | 156 | |
| Personal Care | 65855 | Further Education and Training Certificate: Beauty Consultancy | NQF Level 04 | 120 | |
| Personal Care | 65856 | Further Education and Training Certificate: Beauty Therapy | NQF Level 04 | 120 | |
| Personal Care | 72011 | Further Education and Training Certificate: Hairdressing | NQF Level 04 | 140 | 65729 |
| Personal Care | 64693 | Further Education and Training Certificate: Hairdressing | NQF Level 04 | 130 | 65729 |
| Personal Care | 65909 | Further Education and Training Certificate: Nail Technology | NQF Level 04 | 120 | |
| Personal Care | 23853 | GETC: Domestic Services | NQF Level 01 | 141 | |
| Personal Care | 48745 | National Certificate: Beauty Technology | NQF Level 03 | 133 | 65111 |
| Personal Care | 21787 | National Certificate: Funeral Services Practice | NQF Level 03 | 122 | |
| Personal Care | 23775 | National Certificate: Funeral Services Practice | Level TBA: Pre-2009 was L4 | 121 | |
| Personal Care | 72010 | National Certificate: Hairdressing | NQF Level 03 | 120 | 65749 |
| Personal Care | 72009 | National Certificate: Hairdressing | NQF Level 02 | 130 | 65750 |
| Personal Care | 21789 | National Diploma: Funeral Services Practice | NQF Level 05 | 262 | |
| Project Management | 50080 | Further Education and Training Certificate: Project Management | NQF Level 04 | 136 | |
| Project Management | 58800 | Further Education and Training Certificate: Project Support Services | NQF Level 04 | 126 | |
| Project Management | 58395 | National Certificate: Project Management | Level TBA: Pre-2009 was L5 | 120 | |
| Project Management | 50398 | National Certificate: Project Support Service | NQF Level 03 | 136 | |
| Project Management | 58309 | National Diploma: Project Management | NQF Level 05 | 247 | |
| Public Relations | 71729 | Further Education and Training Certificate: Public Relations Practice | NQF Level 04 | 136 | |
| Public Relations | 73129 | National Diploma: Public Relations Practice | NQF Level 05 | 245 |
Table 2: Learnership Qualifications
| Qualification Title | Learnership | NQF Level |
| N. Cert Hairdressing | Hairdresser | 2 & 3 |
| N. Cert Payroll Administration Services | Payroll Administration Services | 4 |
| N. Dip Payroll Administration Services | Payroll Administration Services | 5 |
| N. Cert Project Support Services | Project Support Services | 3 |
| N. Cert Contact Centre and Business Process | Contact Centre and Business Support Process | 3 |
| N. Cert Contact Centre Support | Contact Centre Support | 2 |
| FETC: Contact Centre Operations | Contact Centre Operations | 4 |
| N. Cert Home-Care Practices | Infant, Toddles and Child Care or Palliative and Frail Care or Care for the Disabled | 2 |
| N. Cert Auctioneering Practices | Real Estate or Moveable Assets | 5 |
| FETC: Beauty and Nail Technology | Nail Services or Beauty Care | 4 |
| N. Dip Hiring Operations Management | Hiring Operations Management | 5 |
| N. Cert Real Estate | Real Estate | 6 |
| FETC: Generic Management | Salon Management | 4 |
| N. Cert Generic Management | Customer or Salon or Franchising or Strategic Management or Real Estate | 5 |
| N. Cert Organisational Transformation and Change Management | Organisational Transformation and Change Management | 5 |
| N. Cert Public Relations Practice | Consulting or Generalist | 5 |
| FETC: Commercial Property and Facilities Management | Facilities Management or Property Brokering or Commercial Property | 4 |
| N. Cert Labour Relations Practice | Labour Relations Practice | 6 |
| FETC: Public Relations Practice | Public Relations Practice | 4 |
| GETC: Adult Basic Education and Training | Small, Medium and Micro Enterprises | 1 |
| FETC: Project Support Services | Project Support Services | 4 |
| N. Cert Business Advising Operations | Business Advising Operations | 6 |
| N. Cert Trade Exhibition Support | Trade Exhibition Support | 3 |
| N. Dip Organisational Transformation and Change Management | Organisational Transformation and Change Management | 5 |
| N. Cert Business Advising | Business Advising | 5 |
| N. Cert Governance and Administration | Governance and Administration | 5 & 6 |
| Certificate: Beauty Salon Manager | Beauty Salon Manager | 4 |
| Certificate: Beauty Therapy or Body Treatments | Beauty Therapy or Body Treatments | 5 |
| Certificate: Beauty Care and Modelling | Beauty Care and Modelling | 4 |
| FETC: Hairdressing | Hairdressing | 4 |
| FETC: Auctioneering Support Services | Moveable Assets or Real Estate | 4 |
| N. Dip Beauty Therapy | Beauty Therapy | 6 |
| FETC: Beauty Consultancy | Beauty Consultancy | 4 |
| GETC: Domestic Services | Domestic Services | 1 |
| N. Cert Funeral Services Practice | Funeral Service Practitioners | 3 & 4 |
| N. Dip Funeral Services Practice | Funeral Directing | 5 |
| N. Dip Contact Centre Management | Contact Centre Management | 5 |
| N. Dip Customer Management | Customer Management | 5 |
| N. Dip Marketing Communication | Brand Leadership or Market Research | 5 |
| N. Cert Management | Team Leader | 3 |
| N. Cert Business Administration Services | Secretarial / Administration | 2, 3 & 4 |
| N. Cert Real Estate | Real Estate Practitioner | 5 |
| N. Cert Mail Handling | Mail Handler | 3 |
| FETC: Mail Supervision | Mail Handling Supervisor | 4 |
| FETC: Postal Frontline Service | Postal Frontline Service Provider | 4 |
| N. Cert Postal Frontline Management | Postal Frontline Manager | 5 |
| FETC: Fundraising | Fundraising | 4 |
| N. Cert Business Advising (Information Support) | Small Business Advising | 4 |
| N. Cert Labour Relations Practice | Labour Relations Administration Labour Relations Management | 5 6 |
| N. Cert Business Consulting Practice | Enterprise Resource Planning | 5 |
| N. Cert Specialist Hygiene and Cleaning Service | Specialist Hygiene and Cleaning | 2 |
| N. Cert Hygiene and Cleaning Supervision | Hygiene and Cleaning Supervision | 3 |
| N. Cert Hiring Support Services | Hiring Support Services | 3 |
| FETC: Hiring Operations | Hiring Operations | 4 |
| FETC: Management and Administration | Management and Administration | 4 |
| FETC: Trade Exhibitions | Trade Exhibitions | 4 |
| FETC: Business Systems Operations | End User (ERP) | 4 |
| N. Cert New Venture Creation (SMME) | New Venture Creation | 2 |
| Project Management | Generic Multi-Sector | 4 |
| GETC: Hygiene and Cleaning | Hygiene and Cleaning | 1 |
| FETC: Labour Recruitment Services | Labour Recruitment Services | 4 |
| FETC: Real Estate | Real Estate | 4 |
| N. Dip Labour Relations Practice | Dispute Resolution | 5 |
| GETC: Business Practice | Business Practice | 1 |
| N. Cert Project Management | Project Management | 5 |
| N. Dip Project Management | Project Management | 5 |
| FETC: Generic Management | Occupation Business Manager | 4 |
| N. Cert Generic Management | General Management | 5 |
| FETC: New Venture Creation (SMME) | New Venture Creation | 4 |
| N. Cert Quality Management Services | Quality Management Systems | 5 |
| FETC: Marketing | Marketing | 4 |
| N. Dip Business Consulting Practice | Business Consulting Practice | 5 |
Thabo Tsotetsl
I’m interested in to the Real Estate I need to be a Trainer as I’m accredited to General Security Practice
I need to join Real Estate.
I am interested in any of the Administration
I am interested in buying some material.
I am interested in your learnerships of the qualification Beauty and modelling . Hoping to hear from you soon.
iNTERESTED IN THE ABOVE-MENTIONED LEARNERSHIP MATERIAL TO PURCHASE
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