Service Sector Qualifications and Learnerships

Service Sector Qualifications and Learnerships. This list of qualifications at the Services SETA spans a wide range of industries.

Services SETA NQF Qualifications: Service Sector Qualifications and Learnerships

Check out this list of currently registered learnerships. There is a pipeline of new qualifications being developed so there’s a lot of stuff to keep up to date with!

Lists of new occupation certificates and levels:

  • NQF. Level 1 and 2 for those with little or no high school and limited if any work experience

We are adding more updates so follow #KeepClimbing for the latest.

Becoming SSETA Accredited

If you wish to become accredited for services qualifications you will do so with the QCTO and the SSETA.

Follow this link to view an infographic explaining the SSETA accreditation process.

Becoming a Learner on an SSETA Qualification

Are you a potential learner who wants to complete one of these qualifications? Follow these steps:

  • Copy the qualification name, drop it into the Google search bar and do a search. The search results will give you the websites of training organisations offering the qualification. You can also search for providers listed on SAQA by adding ‘SAQA’ to the qualification name and then doing a search.
  • The SAQA qualification should be the first link that pops up. Click on the SAQA qualification.
  • When it opens, scroll down to the bottom of the qualification till you see ‘LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION’ and ‘PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES’
  • There should be tables listing accredited service providers. Contact them and ask about learnership or skills program opportunities.
  • If you need to understand what NQF level you’re on, take a look at this infographic explaining National Qualification Framework (NQF) levels.

Service Sector Qualifications and Learnerships

Table: Services SETA Qualifications and Skills Programmes

Learning SubfieldQual / Prog IDQualification Title / Learning Programme TitleNQF LevelMin CreditsSkills prog
Adult Learning73252General Education and Training Certificate: Adult Basic Education and Training: Small, Medium and Micro EnterprisesNQF Level 0112071751
Cleaning, Domestic, Hiring, Property and Rescue Services79626Further Education and Training Certificate: Commercial Property and Facilities ManagementNQF Level 04150 
Cleaning, Domestic, Hiring, Property and Rescue Services48889Further Education and Training Certificate: Hiring OperationsNQF Level 04129 
Cleaning, Domestic, Hiring, Property and Rescue Services59097Further Education and Training Certificate: Real EstateNQF Level 04150 
Cleaning, Domestic, Hiring, Property and Rescue Services57937General Education and Training Certificate: Hygiene and CleaningNQF Level 01120 
Cleaning, Domestic, Hiring, Property and Rescue Services71609National Certificate: Generic Management: Real EstateLevel TBA: Pre-2009 was L516259201
Cleaning, Domestic, Hiring, Property and Rescue Services48887National Certificate: Hiring Services and SupportNQF Level 03123 
Cleaning, Domestic, Hiring, Property and Rescue Services80786National Certificate: Home-Care PracticesNQF Level 02145 
Cleaning, Domestic, Hiring, Property and Rescue Services20175National Certificate: Hygiene and Cleaning SupervisionNQF Level 03120 
Cleaning, Domestic, Hiring, Property and Rescue Services20188National Certificate: Real EstateLevel TBA: Pre-2009 was L5135 
Cleaning, Domestic, Hiring, Property and Rescue Services24453National Certificate: Real EstateLevel TBA: Pre-2009 was L6142 
Cleaning, Domestic, Hiring, Property and Rescue Services36233National Certificate: Specialist Hygiene and Cleaning ServicesNQF Level 02120 
Cleaning, Domestic, Hiring, Property and Rescue Services48888National Diploma: Hiring Operations ManagementNQF Level 05250 
Consumer Services48664Further Education and Training Certificate: Mail SupervisionNQF Level 04144 
Consumer Services48666Further Education and Training Certificate: Postal Frontline ServiceNQF Level 04148 
Consumer Services48663National Certificate: Mail HandlingNQF Level 03131 
Consumer Services48662National Certificate: Postal Frontline Service ManagementLevel TBA: Pre-2009 was L5130 
Finance Economics and Accounting61755General Education and Training Certificate: Business PracticeNQF Level 01121 
Finance Economics and Accounting50224National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L612067696
Generic Management49176Further Education and Training Certificate: Business Systems Operations: End User (ERP)NQF Level 04122 
Generic Management74630Further Education and Training Certificate: Generic Management: General ManagementNQF Level 0415057712
Generic Management80746Further Education and Training Certificate: Generic Management: Salon ManagementNQF Level 0415057712
Generic Management66249Further Education and Training Certificate: New Venture CreationNQF Level 04149 
Generic Management48883Further Education and Training Certificate: Small Business Advising (Information Support)NQF Level 04120 
Generic Management79886National Certificate: Business AdvisingNQF Level 05146 
Generic Management48967National Certificate: Business Advising OperationsLevel TBA: Pre-2009 was L6138 
Generic Management60273National Certificate: Generic Management: Customer ManagementLevel TBA: Pre-2009 was L516259201
Generic Management80426National Certificate: Generic Management: FranchisingLevel TBA: Pre-2009 was L516259201
Generic Management60269National Certificate: Generic Management: General ManagementLevel TBA: Pre-2009 was L516259201
Generic Management80747National Certificate: Generic Management: Salon ManagementLevel TBA: Pre-2009 was L516259201
Generic Management74512National Certificate: Generic Management: Strategic ManagementLevel TBA: Pre-2009 was L516259201
Generic Management23654National Certificate: ManagementNQF Level 0312083946
Generic Management24493National Certificate: ManagementLevel TBA: Pre-2009 was L512061594
Generic Management49648National Certificate: New Venture Creation (SMME)NQF Level 02138 
Generic Management49075National Certificate: Organisational Transformation and Change ManagementLevel TBA: Pre-2009 was L5127 
Generic Management66189National Certificate: Quality Management SystemsLevel TBA: Pre-2009 was L5120 
Generic Management49419National Diploma: Business Consulting PracticeNQF Level 05257 
Generic Management49076National Diploma: Organisational Transformation and Change ManagementNQF Level 05251 
Human Resources58063Further Education and Training Certificate: Labour Recruitment ServicesNQF Level 04152 
Human Resources48874National Certificate: Business Consulting Practice (Enterprise Resource Planning)Level TBA: Pre-2009 was L5137 
Human Resources74570National Certificate: Labour Relations PracticeLevel TBA: Pre-2009 was L6120 
Human Resources48641National Certificate: Labour Relations PracticeLevel TBA: Pre-2009 was L512193993
Human Resources49784National Diploma: Labour Relations Practice: Dispute ResolutionNQF Level 0524193994
Marketing49276Further Education and Training Certificate (FETC): Trade ExhibitionsNQF Level 04138 
Marketing80546Further Education and Training Certificate: Auctioneering Support ServicesNQF Level 04150 
Marketing71489Further Education and Training Certificate: Contact Centre OperationsNQF Level 0413293996
Marketing48854Further Education and Training Certificate: FundraisingNQF Level 04141 
Marketing67514Further Education and Training Certificate: MarketingNQF Level 0413967464
Marketing59276Further Education and Training Certificate: MarketingNQF Level 0413967464
Marketing80547National Certificate: Auctioneering PracticesNQF Level 05125 
Marketing80566National Certificate: Contact Centre and Business Process Outsourcing SupportNQF Level 0312493997
Marketing67516National Certificate: Contact Centre SupportNQF Level 0212871490
Marketing73269National Certificate: Contact Centre SupportNQF Level 0212871490
Marketing49447National Certificate: Trade Exhibition SupportNQF Level 03132 
Marketing21792National Diploma: Contact Centre ManagementNQF Level 05241 
Marketing20908National Diploma: Customer ManagementNQF Level 05243 
Marketing22875National Diploma: Customer ManagementNQF Level 07276 
Marketing22873National Diploma: Marketing CommunicationsNQF Level 07276 
Marketing20904National Diploma: Marketing CommunicationsNQF Level 05247 
Marketing22872National Diploma: Marketing ManagementNQF Level 07276 
Marketing20900National Diploma: Marketing ManagementLevel N/A: Pre-2009 was L524361593
Marketing22874National Diploma: Marketing ResearchNQF Level 07276 
Marketing20896National Diploma: Marketing ResearchNQF Level 05243 
Office Administration49129Further Education and Training Certificate (FETC): Management and AdministrationNQF Level 04140 
Office Administration58344Further Education and Training Certificate: Administration ManagementNQF Level 0415057712
Office Administration35928Further Education and Training Certificate: Business Administration ServicesNQF Level 0414061595
Office Administration66169Further Education and Training Certificate: Payroll Administration ServicesNQF Level 0416193995
Office Administration59909Further Education and Training Certificate: Secretarial StudiesNQF Level 0414061595
Office Administration23655National Certificate: Business Administration ServicesNQF Level 0312067465
Office Administration23833National Certificate: Business Administration ServicesNQF Level 02130 
Office Administration67515National Certificate: Business Administration ServicesNQF Level 0312067465
Office Administration50223National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L7120 
Office Administration50222National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L5130 
Office Administration49126National Certificate: Management and AdministrationLevel N/A: Pre-2009 was L512984226
Office Administration67229National Diploma: Payroll Administration ServicesNQF Level 05240 
People/Human Centred Development83394National Certificate: Community Development: Project ManagementNQF Level 0514780946
Personal Care16686Certificate: Beauty Care and ModellingLevel TBA: Pre-2009 was L4120 
Personal Care16688Certificate: Beauty Salon ManagerLevel TBA: Pre-2009 was L4120 
Personal Care66369Certificate: Beauty TherapyLevel TBA: Pre-2009 was L5120 
Personal Care65109Certificate: Beauty TherapyNQF Level 0313365111
Personal Care65857Certificate: Body TreatmentsLevel TBA: Pre-2009 was L5120 
Personal Care64689Certificate: HairdressingNQF Level 0213065750
Personal Care22921Certificate: HairdressingNQF Level 0312065749
Personal Care65112Diploma: Beauty TherapyLevel N/A: Pre-2009 was L526658310
Personal Care80646Further Education and Training Certificate: Beauty and Nail TechnologyNQF Level 04156 
Personal Care65855Further Education and Training Certificate: Beauty ConsultancyNQF Level 04120 
Personal Care65856Further Education and Training Certificate: Beauty TherapyNQF Level 04120 
Personal Care72011Further Education and Training Certificate: HairdressingNQF Level 0414065729
Personal Care64693Further Education and Training Certificate: HairdressingNQF Level 0413065729
Personal Care65909Further Education and Training Certificate: Nail TechnologyNQF Level 04120 
Personal Care23853GETC: Domestic ServicesNQF Level 01141 
Personal Care48745National Certificate: Beauty TechnologyNQF Level 0313365111
Personal Care21787National Certificate: Funeral Services PracticeNQF Level 03122 
Personal Care23775National Certificate: Funeral Services PracticeLevel TBA: Pre-2009 was L4121 
Personal Care72010National Certificate: HairdressingNQF Level 0312065749
Personal Care72009National Certificate: HairdressingNQF Level 0213065750
Personal Care21789National Diploma: Funeral Services PracticeNQF Level 05262 
Project Management50080Further Education and Training Certificate: Project ManagementNQF Level 04136 
Project Management58800Further Education and Training Certificate: Project Support ServicesNQF Level 04126 
Project Management58395National Certificate: Project ManagementLevel TBA: Pre-2009 was L5120 
Project Management50398National Certificate: Project Support ServiceNQF Level 03136 
Project Management58309National Diploma: Project ManagementNQF Level 05247 
Public Relations71729Further Education and Training Certificate: Public Relations PracticeNQF Level 04136 
Public Relations73129National Diploma: Public Relations PracticeNQF Level 05245 

Table 2: Learnership Qualifications

Qualification TitleLearnershipNQF Level
N. Cert HairdressingHairdresser2 & 3
N. Cert Payroll Administration ServicesPayroll Administration Services4
N. Dip Payroll Administration ServicesPayroll Administration Services5
N. Cert Project Support ServicesProject Support Services3
N. Cert Contact Centre and Business ProcessContact Centre and Business Support Process3
N. Cert Contact Centre SupportContact Centre Support2
FETC: Contact Centre OperationsContact Centre Operations4
N. Cert Home-Care PracticesInfant, Toddles and Child Care or Palliative and Frail Care or Care for the Disabled2
N. Cert Auctioneering PracticesReal Estate or Moveable Assets5
FETC: Beauty and Nail TechnologyNail Services or Beauty Care4
N. Dip Hiring Operations ManagementHiring Operations Management5
N. Cert Real EstateReal Estate6
FETC: Generic ManagementSalon Management4
N. Cert Generic ManagementCustomer or Salon or Franchising or Strategic Management or Real Estate5
N. Cert Organisational Transformation and Change ManagementOrganisational Transformation and Change Management5
N. Cert Public Relations PracticeConsulting or Generalist5
FETC: Commercial Property and Facilities ManagementFacilities Management or Property Brokering or Commercial Property4
N. Cert Labour Relations PracticeLabour Relations Practice6
FETC: Public Relations PracticePublic Relations Practice4
GETC: Adult Basic Education and TrainingSmall, Medium and Micro Enterprises1
FETC: Project Support ServicesProject Support Services4
N. Cert Business Advising OperationsBusiness Advising Operations6
N. Cert Trade Exhibition SupportTrade Exhibition Support3
N. Dip Organisational Transformation and Change ManagementOrganisational Transformation and Change Management5
N. Cert Business AdvisingBusiness Advising5
N. Cert Governance and AdministrationGovernance and Administration5 & 6
Certificate: Beauty Salon ManagerBeauty Salon Manager4
Certificate: Beauty Therapy or Body TreatmentsBeauty Therapy or Body Treatments5
Certificate: Beauty Care and ModellingBeauty Care and Modelling4
FETC: HairdressingHairdressing4
FETC: Auctioneering Support ServicesMoveable Assets or Real Estate4
N. Dip Beauty TherapyBeauty Therapy6
FETC: Beauty ConsultancyBeauty Consultancy4
GETC: Domestic ServicesDomestic Services1
N. Cert Funeral Services PracticeFuneral Service Practitioners3 & 4
N. Dip Funeral Services PracticeFuneral Directing5
N. Dip Contact Centre ManagementContact Centre Management5
N. Dip Customer ManagementCustomer Management5
N. Dip Marketing CommunicationBrand Leadership or Market Research5
N. Cert ManagementTeam Leader3
N. Cert Business Administration ServicesSecretarial / Administration2, 3 & 4
N. Cert Real EstateReal Estate Practitioner5
N. Cert Mail HandlingMail Handler3
FETC: Mail SupervisionMail Handling Supervisor4
FETC: Postal Frontline ServicePostal Frontline Service Provider4
N. Cert Postal Frontline ManagementPostal Frontline Manager5
FETC: FundraisingFundraising4
N. Cert Business Advising (Information Support)Small Business Advising4
N. Cert Labour Relations PracticeLabour Relations Administration

Labour Relations Management

5

6

N. Cert Business Consulting PracticeEnterprise Resource Planning5
N. Cert Specialist Hygiene and Cleaning ServiceSpecialist Hygiene and Cleaning2
N. Cert Hygiene and Cleaning SupervisionHygiene and Cleaning Supervision3
N. Cert Hiring Support ServicesHiring Support Services3
FETC: Hiring OperationsHiring Operations4
FETC: Management and AdministrationManagement and Administration4
FETC: Trade ExhibitionsTrade Exhibitions4
FETC: Business Systems OperationsEnd User (ERP)4
N. Cert New Venture Creation (SMME)New Venture Creation2
Project ManagementGeneric Multi-Sector4
GETC: Hygiene and CleaningHygiene and Cleaning1
FETC: Labour Recruitment ServicesLabour Recruitment Services4
FETC: Real EstateReal Estate4
N. Dip Labour Relations PracticeDispute Resolution5
GETC: Business PracticeBusiness Practice1
N. Cert Project ManagementProject Management5
N. Dip Project ManagementProject Management5
FETC: Generic ManagementOccupation Business Manager4
N. Cert Generic ManagementGeneral Management5
FETC: New Venture Creation (SMME)New Venture Creation4
N. Cert Quality Management ServicesQuality Management Systems5
FETC: MarketingMarketing4
N. Dip Business Consulting PracticeBusiness Consulting Practice5

Leonie Hall

Leonie Hall, disruptive thinker and dynamic strategist, is an expert in education, development, quality management and innovation. She has spoken at local and international conferences; and currently works as an independent consultant and content developer. Contact Leonie for a consultation.

This Post Has 8 Comments

  1. Thabo Tsotetsl

    Thabo Tsotetsl
    I’m interested in to the Real Estate I need to be a Trainer as I’m accredited to General Security Practice
    I need to join Real Estate.

  2. Thapelo

    I am interested in any of the Administration

  3. Wendy Glenda Shuttleworth

    I am interested in buying some material.

  4. Nozibusiso

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  5. CERT. BEAUTY THERAPY OR BODY TREATMENT

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