New List of Qualifications for Services Sectors

Qualifications for Services Sectors. There are more than 200 qualifications and over 300 training providers in the Services sectors.

Services SETA Qualifications

Services qualifications range from National Certificates to diplomas and degrees and cover a wide range of skills and competencies.

The Services SETA (Sector Education and Training Authority) oversees the education and training of individuals working in a range of service sectors in South Africa, including hairdressing, business administration, and cleaning services.

Field 011 – Services Sector Qualifications

• Sub-sectors within the field of Services that currently have registered qualifications are:
  • Consumer Services
  • Hospitality, Tourism, Travel, Gaming and Leisure
  • Personal Care
  • Transport Operations and Logistics
  • Wholesale and Retail

Services SETA Occupational Qualifications List New

ID	Title	NQF	Credits	Registration End Date	Legacy Qualification Replaced
99687	Contact Centre Manager	5	285	2023-06-30	National Diploma: Contact Centre Management ID 21792
117469	Embalmer	6	180	2025-07-30	New development
117470	Embalmer’s Assistant	5	54	2025-07-30	New development
102147	Facilities Manager	6	262	2023-06-30	New development
99692	Garden Worker	2	69	2023-06-30	New development
102497	Hairdresser	4	540	2023-06-30	National Certificate: Hairdressing ID 65749 – LP 72010 National Certificate: Hairdressing ID 65750 – LP 72009 Further Education and Training Certificate: Hairdressing ID 65729 – 72011 Further Education and Training Certificate: Hairdressing ID 65729 – LP 64693
117372	Laundry Finisher	2	28	2025-07-30	New development
117370	Laundry Sorter	2	23	2025-07-30	New development
117371	Laundry Washer	2	26	2025-07-30	New development
117369	Laundry Worker	2	60	2025-07-30	New development
104621	Mortician	3	150	2023-09-12	National Certificate: Funeral Services Practice ID 21787 National Certificate: Funeral Services Practice ID 23775
101869	Project Manager	5	240	2023-06-30	National Certificate: Project Management ID 58395 National Diploma: Project Management ID 58309
118251	Recruitment Manager	5	186	2026-06-22	New development
118706	Marketing Coordinator	5	175	2027-02-03	National Diploma: Marketing Communication ID 20904
118748	Labour Inspector	5	209	2027-02-03	New development
118740	Office Supervisor	5	240	2027-02-03	New development
118769	Quality Assurer	5	105	2027-02-03	National Certificate: Quality Management Systems ID 66189
118768	Quality Manager	6	270	2027-02-03	National Certificate: Quality Management Systems ID 66189
118714	Real Estate Agent	4	150	2027-02-03	Further Education and Training Certificate: Real Estate ID 59097
118741	Small Business Consultant	5	244	2027-02-03	National Certificate: Business Advising ID 79886
118730	Healthcare Cleaner	3	120	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
118709	Commercial Cleaner	1	120	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
118711	Commercial Ablution Cleaner	1	46	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
118712	Above Surface Cleaner	1	46	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
118710	Kitchenette Cleaner	1	47	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
118713	Commercial Floor Cleaner	1	49	2027-02-03	General Education and Training Certificate: Hygiene and Cleaning ID 57937 National Certificate: Specialist Hygiene and Cleaning Services ID 36233
119450	Market Research Analyst	5	240	2027-08-04	New development
119446	Stonemason	4	540	2027-08-04	New development
119452	Stone Engraver	4	116	2027-08-04	New development
119449	Stone Polisher	4	119	2027-08-04	New development
119448	Erector	3	100	2027-08-04	New development

New Occupational Qualifications Across ALL SETAs: Qualifications for Services Sectors

Check out this list of currently registered learnerships. There is a pipeline of new qualifications being developed so there’s a lot of stuff to keep up to date with!

Below are lists of new registered job qualifications:

• NQF. Level 1 and 2 for those with little or no high school and limited if any work experience

• List of NQF Level 3 qualifications for those with some high school and little or no work experience.

• Exciting NQF Level 4 qualifications for Matriculants or experienced workers.

• NQF Level 5 qualifications for managers

• NQF Level 6 qualifications for professionals.

We are adding more updates so follow #KeepClimbing for the latest.

Qualifications for Services Registered on SAQA

Qual / Prog ID	Qualification Title / Learning Programme Title	NQF Level	Learning Subfield	Originator	Min Credits	Recorded Learning Programme
48702	Certificate: Aromatherapy	Level TBA: Pre-2009 was L5	Personal Care	Complementary Health Centre	120
16680	Certificate: Basic Beautician: Nail Therapy	Level TBA: Pre-2009 was L4	Personal Care	Intec College	120
14128	Certificate: Food and Beverage Control	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	120
14129	Certificate: Food and Beverage Service	NQF Level 03	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	120
14130	Certificate: Food Service Supervision	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	142
14131	Certificate: Front Office Supervision	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	142
14132	Certificate: Housekeeping Supervision	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	142
21145	Diploma: Hotel Management	NQF Level 06	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	414
71592	Further Education and Training Certificate: Guesthouse Management	NQF Level 04	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	156
59911	Further Education and Training Certificate: Hospitality and Catering Operations	NQF Level 04	Hospitality, Tourism, Travel, Gaming and Leisure	Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd	126	64469
66990	Further Education and Training Certificate: International Hotel Management	NQF Level 04	Hospitality, Tourism, Travel, Gaming and Leisure	Damelin	180
67289	Further Education and Training Certificate: Travel and Tourism	NQF Level 04	Hospitality, Tourism, Travel, Gaming and Leisure	Damelin	180
21146	Higher Certificate: Hotel Management	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	344
21147	Higher Certificate: Travel and Tourism	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Intec College	120
96403	National Certificate: Export Administration: Global Exporters Passport Initiative	NQF Level 05	Transport Operations and Logistics	Generic Provider – Field 11	135	96401
22316	National Certificate: Food Services: FET Phase	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Department of Education	120
22315	National Certificate: Food Services: Services	NQF Level 03	Hospitality, Tourism, Travel, Gaming and Leisure	Department of Education	120
22317	National Certificate: Hospitality Services	Level TBA: Pre-2009 was L5	Hospitality, Tourism, Travel, Gaming and Leisure	Department of Education	120
66909	National Certificate: N4 Haircare	NQF Level 05	Personal Care	Department of Education	60
66891	National Certificate: N4 Hospitality and Catering Services	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Department of Education	60

Qual / Prog ID	Qualification Title / Learning Programme Title	NQF Level	Learning Subfield	Field	Min Credits	Qualification for Learning Programme
66910	National Certificate: N4 Tourism	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
66977	National Certificate: N5 Hair Care	NQF Level 05	Personal Care	Field 011 – Services	60
66973	National Certificate: N5: Hospitality and Catering Services	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
66978	National Certificate: N5: Tourism	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
67012	National Certificate: N6 Hair Care	NQF Level 05	Personal Care	Field 011 – Services	60
67008	National Certificate: N6: Hospitality and Catering Services	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
67013	National Certificate: N6: Tourism	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
22318	National Certificate: Tourism: Services	Level TBA: Pre-2009 was L5	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	120
14066	National Certificate: Travel and Community Tourism	Level TBA: Pre-2009 was L4	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	120
22319	National Diploma: Hospitality Studies	NQF Level 06	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	240
22320	National Diploma: Tourism: Services	NQF Level 06	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	240
66890	National Introductory Certificate: N4 Food Services	NQF Level 05	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	60
67048	National N Diploma: Hair Care	NQF Level 06	Personal Care	Field 011 – Services	360	90674
67047	National N Diploma: Hospitality and Catering Services	NQF Level 06	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	360	90674
67051	National N Diploma: Tourism	NQF Level 06	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	360	90674
93791	Occupational Certificate: Airline Ground Crew	NQF Level 04	Hospitality, Tourism, Travel, Gaming and Leisure	Field 011 – Services	125
94202	Occupational Certificate: Bus Driver	NQF Level 03	Transport Operations and Logistics	Field 011 – Services	120
96368	Occupational Certificate: Clearing and Forwarding Agent	NQF Level 05	Transport Operations and Logistics	Field 011 – Services	120
96396	Occupational Certificate: Freight Handler	NQF Level 03	Transport Operations and Logistics	Field 011 – Services	122
94026	Occupational Certificate: Port Manager	NQF Level 06	Transport Operations and Logistics	Field 011 – Services	132

2017 Qualifications for Services Sectors

Learning Subfield	Qual / Prog ID	Qualification Title / Learning Programme Title	NQF Level	Originator	Min Credits
Consumer Services	21142	Certificate: Food and Beverage Management	Level TBA: Pre-2009 was L5	Intec College	258
Hospitality, Tourism, Travel, Gaming and Leisure	14128	Certificate: Food and Beverage Control	Level TBA: Pre-2009 was L4	Intec College	120
Hospitality, Tourism, Travel, Gaming and Leisure	14129	Certificate: Food and Beverage Service	NQF Level 03	Intec College	120
Hospitality, Tourism, Travel, Gaming and Leisure	14130	Certificate: Food Service Supervision	Level TBA: Pre-2009 was L4	Intec College	142
Hospitality, Tourism, Travel, Gaming and Leisure	14131	Certificate: Front Office Supervision	Level TBA: Pre-2009 was L4	Intec College	142
Hospitality, Tourism, Travel, Gaming and Leisure	21143	Certificate: Hotel Reception	Level TBA: Pre-2009 was L4	Intec College	120
Hospitality, Tourism, Travel, Gaming and Leisure	14132	Certificate: Housekeeping Supervision	Level TBA: Pre-2009 was L4	Intec College	142
Hospitality, Tourism, Travel, Gaming and Leisure	21144	Certificate: Travel and Tourism	Level TBA: Pre-2009 was L4	Intec College	120
Hospitality, Tourism, Travel, Gaming and Leisure	21145	Diploma: Hotel Management	NQF Level 06	Intec College	414
Hospitality, Tourism, Travel, Gaming and Leisure	71592	Further Education and Training Certificate: Guesthouse Management	NQF Level 04	Intec College	156
Hospitality, Tourism, Travel, Gaming and Leisure	59911	Further Education and Training Certificate: Hospitality and Catering Operations	NQF Level 04	Boston City Campus and Business College (PTY) Ltd	126
Hospitality, Tourism, Travel, Gaming and Leisure	66990	Further Education and Training Certificate: International Hotel Management	NQF Level 04	Damelin	180
Hospitality, Tourism, Travel, Gaming and Leisure	67289	Further Education and Training Certificate: Travel and Tourism	NQF Level 04	Damelin	180
Hospitality, Tourism, Travel, Gaming and Leisure	21146	Higher Certificate: Hotel Management	NQF Level 05	Intec College	344
Hospitality, Tourism, Travel, Gaming and Leisure	21147	Higher Certificate: Travel and Tourism	NQF Level 05	Intec College	120
Hospitality, Tourism, Travel, Gaming and Leisure	22316	National Certificate: Food Services: FET Phase	Level TBA: Pre-2009 was L4	Department of Education	120
Hospitality, Tourism, Travel, Gaming and Leisure	22315	National Certificate: Food Services: Services	NQF Level 03	Department of Education	120
Hospitality, Tourism, Travel, Gaming and Leisure	22317	National Certificate: Hospitality Services	Level TBA: Pre-2009 was L5	Department of Education	120
Hospitality, Tourism, Travel, Gaming and Leisure	66891	National Certificate: N4 Hospitality and Catering Services	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	66910	National Certificate: N4 Tourism	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	66973	National Certificate: N5: Hospitality and Catering Services	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	66978	National Certificate: N5: Tourism	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	67008	National Certificate: N6: Hospitality and Catering Services	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	67013	National Certificate: N6: Tourism	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	22318	National Certificate: Tourism: Services	Level TBA: Pre-2009 was L5	Department of Education	120
Hospitality, Tourism, Travel, Gaming and Leisure	14066	National Certificate: Travel and Community Tourism	Level TBA: Pre-2009 was L4	Damelin	120
Hospitality, Tourism, Travel, Gaming and Leisure	22319	National Diploma: Hospitality Studies	NQF Level 06	Department of Education	240
Hospitality, Tourism, Travel, Gaming and Leisure	22320	National Diploma: Tourism: Services	NQF Level 06	Department of Education	240
Hospitality, Tourism, Travel, Gaming and Leisure	66890	National Introductory Certificate: N4 Food Services	NQF Level 05	Department of Education	60
Hospitality, Tourism, Travel, Gaming and Leisure	67047	National N Diploma: Hospitality and Catering Services	NQF Level 06	Department of Education	360
Hospitality, Tourism, Travel, Gaming and Leisure	67051	National N Diploma: Tourism	NQF Level 06	Department of Education	360
Hospitality, Tourism, Travel, Gaming and Leisure	93791	Occupational Certificate: Airline Ground Crew	NQF Level 04	Development Quality Partner – TETA	125
Hospitality, Tourism, Travel, Gaming and Leisure	94941	Occupational Certificate: Chef	NQF Level 04	Development Quality Partner – CATHSSETA	380
Personal Care	48702	Certificate: Aromatherapy	Level TBA: Pre-2009 was L5	Complementary Health Centre	120
Personal Care	16680	Certificate: Basic Beautician: Nail Therapy	Level TBA: Pre-2009 was L4	Intec College	120
Personal Care	48703	Diploma: Therapeutic Aromatherapy	NQF Level 06	Complementary Health Centre	240
Personal Care	66909	National Certificate: N4 Haircare	NQF Level 05	Department of Education	60
Personal Care	66977	National Certificate: N5 Hair Care	NQF Level 05	Department of Education	60
Personal Care	67012	National Certificate: N6 Hair Care	NQF Level 05	Department of Education	60
Personal Care	67048	National N Diploma: Hair Care	NQF Level 06	Department of Education	360
Transport Operations and Logistics	96403	National Certificate: Export Administration: Global Exporters Passport Initiative	NQF Level 05	Generic Provider – Field 11	135
Transport Operations and Logistics	94202	Occupational Certificate: Bus Driver	NQF Level 03	Development Quality Partner – TETA	120
Transport Operations and Logistics	96368	Occupational Certificate: Clearing and Forwarding Agent	NQF Level 05	Development Quality Partner – TETA	120
Transport Operations and Logistics	96396	Occupational Certificate: Freight Handler	NQF Level 03	Development Quality Partner – TETA	122
Transport Operations and Logistics	94026	Occupational Certificate: Port Manager	NQF Level 06	Development Quality Partner – TETA	132
Transport Operations and Logistics	93794	Occupational Certificate: Railway Signal Operator (Functional Yard Operator)	NQF Level 03	Development Quality Partner – TETA	100
Transport Operations and Logistics	96371	Occupational Certificate: Road Transport Manager	NQF Level 05	Development Quality Partner – TETA	205
Transport Operations and Logistics	94024	Occupational Certificate: Taxi Driver	NQF Level 03	Development Quality Partner – TETA	72
Transport Operations and Logistics	94025	Occupational Certificate: Transport Clerk	NQF Level 05	Development Quality Partner – TETA	121
Wholesale and Retail	91788	Occupational Certificate: Purchasing Officer	NQF Level 06	Development Quality Partner – CIPS	161
Wholesale and Retail	91789	Occupational Certificate: Retail Manager: Retail Store Manager	NQF Level 06	Development Quality Partner – W&RSETA	507
Wholesale and Retail	93544	Occupational Certificate: Supply and Distribution Manager	NQF Level 07	Development Quality Partner – CIPS	125