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A Helpful SETA Accreditation Checklist

SETA Accreditation Checklist. This monitoring and evaluation tool provides a reference point if you’re preparing for the accreditation journey.


This monitoring and evaluation tool provides a reference point for training providers applying for full accreditation and those who are first-time accreditation applicants. When you first apply for accreditation, you can never satisfy all compliance criteria in order to receive full accreditation.

Full accreditation is only awarded to those training providers who upload assessment results to the National Learner Register Database after verification by the SETA. Providers are usually able to access free training on how to complete these uploads via the SETA.

Checklist for Accreditation: MICT SETA Monitoring & Evaluation Report Template

The tables below are adapted from the MICT SETA Monitoring & Evaluation Report

If you are about to embark on the accreditation process, use this as your Portfolio of Evidence checklist and as a framework for the Contents page.

Use this as a SETA Checklist for Accreditation


 Ready for Accreditation?

How compliant are you? SETA Accreditation Checklist

1. Legislative Requirements.Registration under the applicable legislation:(CK doc) 
Provider is registered with the applicable SETA. 
Policies and procedures on Occupational Health and Safety are in place & OHSE compliance certificate. 
Learner awareness of occupational health and safety procedures. 
Labour Relations Act Charts. 
SARS Certificate. 
Partnerships and agreements Certificates where applicable. 
2. Quality Management SystemStrategic and operational plans and procedures covering the following: 
Human Resources 
Assessment and Moderation 
Learning delivery 
Customer Service 
Mission and strategic objectives (quality inclination) 
Quality Management Committee 
·        Membership 
·        Meetings and minutes 
·        Activities:  Plan, Review, other quality services 
Procedures and methods for the implementation of strategies and policies 
Monitoring and review mechanisms – Mechanisms for the evaluation and   amendments of policies and plans are in place. 
3. Policies & ProceduresHuman Resource Policies and Procedure•   Staff recruitment, selection and appointment policies and procedures.

•  Staff performance management policy•   Staff development procedure.

Learner Management•  Learner Recruitment Policy.

•  Admission Policy and Procedure.•  Cancellation Policy and Procedure. • Guidance and Support Policy and Procedure.•  Appeals Policy • Work Placement Policy and procedure

Assessment Management•  Assessment Policy and Procedure.

•  Moderation Policy and Procedure.•   Certification Policy and Procedure.

4. Financial, Administrative and Physical Resources1.  Is the space adequate to be conducive to learning (e.g. Acceptable Environmental Noise, Neat and  well organized) 
2.  Provider has sufficient physical resources to manage learning (e.g. Equipment – Computers functional, operational, adequate, etc.) for the training being performed. 
3.  Provider has sufficient administrative resources and staff to maintain the business e.g. Reception. 
4.  Policies and procedures for the management, maintenance, and upgrading of facilities, resources and training materials. 
5. The provider has demonstrated that proper budgetary and financial management processes are in place. 
6. The provider has a database of learner information and learner records. 
5. Reliable and valid research is incorporated into the marketing process to ensure continued improvement 
5. Marketing1.  A current, flexible tactical marketing plan is in place and is implemented throughout the provider. 
3.  For each instructional and administrative unit, there is a current written marketing plan that supports the unit. 
4.  Internal and external customers are satisfied with provider products and services. 
5.Reliable and valid research is incorporated into the marketing process to ensure continued improvement 
6.Human Resources: Staff Selection,


Staff Development

Performance Management


1.   Employees meet the minimum qualifications for the position they currently hold. 
2. Qualifications for each position are periodically reviewed and updated as duties and responsibilities change. 
3.   Professional growth, career planning and promotional preparedness opportunities are clearly defined.  Information and support are made available to employees.  A professional development plan exists for each employee in the organization 
4.   All recruitment, written materials, media materials and human interaction are free of discrimination 
5. The provider has the necessary financial resources to sustain the learning services throughout the period of accreditation. 
6.   Employees display initiative on the job that includes suggesting new ideas to improve personal performance and provide individual job satisfaction. 
7.  Employees show flexibility that includes the ability and willingness to readily accept and adapt to changes in procedures or assignments. 
8.  Employees have a positive attitude and enthusiasm on the job, including co-operation with all other employees, customers, and the general public and working toward the implementation of goals and policies with openness to constructive criticism. 
9.   Employees display the ability to effectively communicate – listen, understand and be understood both in written and oral communication and to express themselves in a positive manner 
10.   Managers actively promote teamwork and problem solving within their immediate unit and beyond in order to develop higher levels of job satisfaction 
11. Conditions of employment, grievance, disciplinary and termination procedures conform with statutory requirements 
7. ETD Practitioners1. Facilitator 
•  CV •  Certified copies of Qualifications 
2. Assessor 
•   CV Certified copies of Qualifications •   ASSMT 01 certificate •  Registration status 
3. Moderator 
•  CV •  Certified copies of Qualifications • Registration status 

SETA Accreditation Checklist for Your Development Plan

CriteriaExpected Evidence
Site existenceProof of ownership or lease agreement of learning facilities
Floor plan of the learning facilities
Inventory list of  Training equipment and furniture
Adequacy and appropriateness of equipment/resources.Functional computers
Software relevance to programmes offered.
Internet & e-mail connectivity
Customer CareWaiting rooms

Clear reception areaTearooms

Health ComplianceAdequate bathrooms/toilets


Safety MeasuresFirst Aid Kit

Adequate fire extinguisherCables neatly placed.Emergency exits.


QCTO and SETA Accreditation Checklist Updates

Each SETA is nuanced according to the needs of various industries so requirements may differ between SETAs.

Do you need help with SETA Accreditation? Click our form here!

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Leonie Hall

Leonie Hall, disruptive thinker and dynamic strategist, is an expert in education, development, quality management and innovation. She has spoken at local and international conferences; and currently works as an independent consultant and content developer. Contact Leonie for a consultation.

This Post Has 10 Comments

  1. Heinrich Haininga

    Every much informative

  2. Desmond Beharilal

    in regards to internship programs, it it becoming evident that some companies/institutions are forcing interns to sign undated contracts for a number of years. is this legal??? what action can such interns engage in? who can be contacted especially in the Durban area to report such matters? should such companies/institutions be forced to permanently employ such interns who feel that they have been exploited or their rights as workers being violated?

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